Roles & responsibilities
Who Does What?
Most attendance work breaks down at the handoff, not at the effort. This matrix states what each role owns, what it does not own, and who it hands the work to next.
The handoff chain
Information travels forward; the student does not start over.
- Teacher / clerk notices
- the site intervenes
- SST / MTSS team coordinates
- SART formalizes
- SARB intensifies
- Re-engagement steps down
Teachers
NoticeDoes
- Notice attendance, punctuality, and engagement changes early
- Report period-level patterns and what changed
- Support re-entry after absences without shaming
- Provide input for Site-Level Intervention, SST / MTSS team, and SART reviews
Does not
- • Own the case
- • Determine the tier
- • Make the referral decision alone
Handoff: Passes the observation to the attendance clerk or site case owner in writing.
Attendance clerks
Track and flagDoes
- Maintain accurate attendance coding and records
- Produce pattern data: days, periods, tardies, checkouts, trend
- Send required notifications on their legal timeline
- Flag emerging patterns to the site case owner
Does not
- • Recode absences to avoid notifications
- • Serve as the sole intervention for a student
- • Decide the intervention plan alone
Handoff: Hands the pattern data to the Site-Level Intervention case owner and keeps the notification record.
Site case owner (Site-Level Intervention)
InterveneDoes
- Own barrier identification, the matched strategy, the dosage, and the review date
- Run the fidelity check before judging the intervention
- Document the cycle so the story travels forward
- Decide continue, modify, intensify, step down, or refer
Does not
- • Refer before implementing and monitoring
- • Leave an intervention without an owner
Handoff: Brings the documented intervention story and a specific ask to SST / MTSS team.
Counselors
Discover and supportDoes
- Lead student and family barrier conversations
- Deliver connection, academic, and SEL strategies
- Coordinate schedule, credit, and re-entry planning
- Support step-down while keeping the relationship
Does not
- • Absorb every attendance case as a caseload
- • Replace the site case owner's documentation
Handoff: Shares barrier findings with the case owner and the team.
School social workers
Remove out-of-school barriersDoes
- Address basic needs, housing, caregiving, and family stability
- Make and confirm community referrals
- Support crisis and welfare situations
- Connect families to sustained resources
Does not
- • Provide long-term clinical treatment on site
- • Own the attendance record
Handoff: Reports resource delivery and remaining needs to the case owner or team.
Site administrators
Coordinate and monitorDoes
- Ensure a case owner and a review date exist for every case
- Commit site resources and confirm implementation happened
- Chair SART and approve step-down or closure
- Watch schoolwide patterns and act on system barriers
Does not
- • Use notices as the intervention
- • Forward incomplete referrals to the district
Handoff: Confirms readiness before SST / MTSS team, SART, or SARB referral.
SST / MTSS team
Coordinate multidisciplinary supportDoes
- Review attendance alongside academics, behavior, health, and family context
- Reduce duplicated services and assign coordinated responsibilities
- Set measurable goals and a follow-up date
- Determine whether assessment or specialized support is needed
Does not
- • Serve as the place the barrier is first discovered
- • Refer and close without monitoring the plan
Handoff: Advances the coordinated plan and its results to SART if the concern persists.
SART
FormalizeDoes
- Write the attendance agreement with the family
- Assign responsibilities to student, family, school, and district
- Commit additional resources
- Set review criteria and the monitoring date
Does not
- • Repeat the Site-Level Intervention conversation
- • Write responsibilities only for the family
Handoff: Forwards the implemented plan and results to SARB readiness review.
SARB
IntensifyDoes
- Review the full attendance and intervention history
- Set directives with measurable goals and timelines
- Coordinate district and community resources and accountability
- Require 30/60/90-day follow-up
Does not
- • Function as a purely punitive step
- • Accept absence counts without the intervention story
Handoff: Returns the case to site and district follow-up for re-engagement monitoring.
District attendance leadership
Remove system barriersDoes
- Analyze barrier and intervention trends across sites
- Check referral quality and consistency
- Fix district-level barriers such as transportation and scheduling
- Track post-SARB re-engagement outcomes
Does not
- • Manage individual site interventions
- • Treat repeated system barriers as student failures
Handoff: Returns findings to sites as practice guidance and system fixes.
